14 Tips For Improving Your RelationshipWith Your Boss National Boss’s Day; a secular holiday celebrated around the world on Oct. 16 each year. It reportedly began in 1958 when a woman named Patricia Bays Haroski registered the holiday with the U.S. Chamber of Commerce because she wanted to designate a day for employees to show appreciation for their managers. Haroski chose Oct. 16 because it was her father’s birthday, and she working for him at the time as a secretary for the State Farm Insurance Company in Illinois. In 1962, four years after registering the holiday, the Illinois Governor officially proclaimed the day, which is now observed in the U.S. and countries such as Canada, Australia and India. Millions of appreciative workers will take full advantage of the day; thanking their boss’ for their support, encouragement and guidance throughout the year. Others, however, have little to celebrate today. These are typically employees who have terrible rel...
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Managing Client
6 Tips to Managing Client Expectations These tips will help you build longstanding relationships that can withstand the good times as well as the bad. BY MICHAEL A. OLGUIN President of Formula PR @ FormulaPR So much work goes into winning new business, regardless of the vertical space in which you work; there is the initial prospecting, early conversations, strategic program development, budget consideration, and creation of a deliverables timeline. Unfortunately, all of that work can come to a screeching halt before the ink is dry on the contract when the same amount of time, energy and commitment isn't placed on managing the client's expectations after the business is won. To ensure this is never overlooked, we developed the Super Six: keys to developing excellent client expectations and building longstanding relationships that can withstand good times as w...